Microsoft Operations Framework (MOF) 4.0 Released
Brief Description from MSDN Site
MOF 4.0 is practical guidance for IT organizations contained in a set of 23 documents. With this release, MOF now reflects a single, comprehensive IT service lifecycle—it helps IT professionals connect service management principles to everyday IT tasks and activities and ensures alignment between IT and the business.
Overview from MSDN Site
Microsoft Operations Framework (MOF) 4.0 has been designed to help overburdened IT professionals quickly access useful, relevant content. It contains practical guidance—not just theory—and its streamlined approach makes it possible to use either the entire framework or one process from a particular service management function (SMF).
The guidance in MOF encompasses all of the activities, workflow, and processes involved in managing an IT service: its conception, development, operation, maintenance, and—ultimately—its retirement. MOF organizes these activities and processes into service management functions, which are grouped together in phases that reflect the IT service lifecycle. Each SMF is anchored within a lifecycle phase and contains a unique set of goals and outcomes that support the objectives of that phase. An IT service’s readiness to move from one phase to the next is confirmed by management reviews, which ensure that established goals are achieved and that IT’s goals are aligned with those of the organization.
MOF guidance is contained in 23 documents:
The MOF 4.0 Overview describes all of the MOF content and its goals. It is the ideal starting place for someone new to the framework or an executive looking for the big picture.
Four MOF phase overviews have been written primarily for IT managers and directors seeking a better grasp of IT service strategy. The overviews provide an introduction for the phase, describe the service management functions contained within, and detail the management reviews performed during the phase.
Sixteen SMFs contain specific activities and workflows designed primarily for the IT professionals who will be implementing the activities.
A glossary gives definitions of terms used frequently in MOF.
A spreadsheet maps earlier versions of MOF to version 4.0.
Get it here.
MOF 4.0 is practical guidance for IT organizations contained in a set of 23 documents. With this release, MOF now reflects a single, comprehensive IT service lifecycle—it helps IT professionals connect service management principles to everyday IT tasks and activities and ensures alignment between IT and the business.
Overview from MSDN Site
Microsoft Operations Framework (MOF) 4.0 has been designed to help overburdened IT professionals quickly access useful, relevant content. It contains practical guidance—not just theory—and its streamlined approach makes it possible to use either the entire framework or one process from a particular service management function (SMF).
The guidance in MOF encompasses all of the activities, workflow, and processes involved in managing an IT service: its conception, development, operation, maintenance, and—ultimately—its retirement. MOF organizes these activities and processes into service management functions, which are grouped together in phases that reflect the IT service lifecycle. Each SMF is anchored within a lifecycle phase and contains a unique set of goals and outcomes that support the objectives of that phase. An IT service’s readiness to move from one phase to the next is confirmed by management reviews, which ensure that established goals are achieved and that IT’s goals are aligned with those of the organization.
MOF guidance is contained in 23 documents:
The MOF 4.0 Overview describes all of the MOF content and its goals. It is the ideal starting place for someone new to the framework or an executive looking for the big picture.
Four MOF phase overviews have been written primarily for IT managers and directors seeking a better grasp of IT service strategy. The overviews provide an introduction for the phase, describe the service management functions contained within, and detail the management reviews performed during the phase.
Sixteen SMFs contain specific activities and workflows designed primarily for the IT professionals who will be implementing the activities.
A glossary gives definitions of terms used frequently in MOF.
A spreadsheet maps earlier versions of MOF to version 4.0.
Get it here.
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